"I have been using Artie's for years and have always received great service. But, I must recognize Patrick, who runs the shop for walk-ins and helps schedule road technicians. He is the definition of polite, professional and helpful. Thanks and keep up the great customer service."
"Locked my keys in my car. Doug was there in a timely fashion and was a complete professional the entire time. Highly recommend Arties Lock and Key and especially Doug, that man made this whole ordeal a no biggie."
"I used Artie's to program the spare key a few years ago and had a good experience. This time, I needed a spare fob for another car, so tried them again. As last time, they did great! Ricky helped me this time and he was polite and friendly, even gave me an advice how to use the emergency key and fob when battery is out, and all work was done in mere 20 min! And the price was good too."
"I brought in a copy of my truck key to have some new keys made, along with my old worn house key. The clerk looked over the house key and took some measurements. Before he made any copies of it, he showed me how it was worn from years of use and that it might be difficult to make copies that would work as well as the existing key worked. Not in urgent need of additional copies (already had copies from another locksmith that didn't work well without lots of jiggling in the old lock), I passed on new copies. The clerk then made us the truck key copies and then proceeded to walk with me to my truck in the parking lot, jumped into it and tested each of the new keys he had made. Two that would start the truck and open the glove compartment and one that was a valet key without glove compartment access. All worked great. I was impressed with the clerk's desire to make sure all the new copies worked, and the price was less than anticipated. I highly recommend Artie's Lock and Key in Fairfax, VA."
"I brought in a copy of my truck key to have some new keys made, along with my old worn house key. The clerk looked over the house key and took some measurements. Before he made any copies of it, he showed me how it was worn from years of use and that it might be difficult to make copies that would work as well as the existing key worked. Not in urgent need of additional copies (already had copies from another locksmith that didn't work well without lots of jiggling in the old lock), I passed on new copies. The clerk then made us the truck key copies and then proceeded to walk with me to my truck in the parking lot, jumped into it and tested each of the new keys he had made. Two that would start the truck and open the glove compartment and one that was a valet key without glove compartment access. All worked great. I was impressed with the clerk's desire to make sure all the new copies worked, and the price was less than anticipated. I highly recommend Artie's Lock and Key in Fairfax, VA."
"Extremely professional, and straightforward. Prices and wait time are very reasonable. The staff did an outstanding job . Definitely my go to locksmith from now on"